Equalizer® Auto Glass Tools are warranted* to be free of factory defects. Warranty does not apply to abuse, misuse, or normal wear and tear. Warranty also does not apply to accessories or damage caused where repairs have been made or attempted by unauthorized persons. *Warranty period varies by product. We will repair or replace, at our option, any defective part. Tools are repaired and sent back the same day they are received.
When sending in your tool for repair, please include the RMA# you received from Equalizer®. Please send the entire tool, which may include the battery, blades & sheath to:
Attention: Repair Department/RMA#
2611 Oakmont Drive Round Rock, TX 78665
or find an authorized repair center nearest you, visit equalizer.com. Equalizer® reserves the right to refuse to repair, at our expense, any tool which has not been properly maintained as specified in the Users Guide. If you have any questions about your tool, call us at 512.388.7715, or email firstname.lastname@example.org.