Scratch and Dent inventory includes products that have been returned, used for training, or have cosmetic damages. All of these products are put through Equalizer’s production process again to ensure they meet all original specifications. We also retest any refurbished power tools to ensure excellent quality. Sometimes brand new or refurbished items have considerable cosmetic blemishes that do not impact performance. Closeout items are items being discontinued due to product evolution or no longer supported by manufacturer. Scratch and Dent and Closeout sales are final.