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To prevent fraudulent activity on your order, all first-time orders from our web store are subject to be held from 1-10 business days to verify account information despite any expedited shipping option that may be selected at checkout. We apologize for any inconvenience this may cause, we will contact you if we need more information. If you have any questions please contact us at 512-388-7715 and reference your Equalizer Order Number or Account Number.